This article explains how to operate a Skate Canada club/skating school.  It includes all of the tasks that must be completed on a yearly basis by the club/skating school administrator.

General Information

Club and Skating School Minimum Operating Standards

Clubs and Skating schools must adhere to the Club and Skating School Minimum Operating Standards Policy set by Skate Canada in order to remain in good standing.

Membership Site

The Membership Site is the portal through which a club or skating school interacts with Skate Canada to accomplish administrative functions.  All instructions on navigating the Membership Site can be found on the site itself.

Registrant

The definition is included within the Skate Canada Bylaws.

Member

The definition is included within the Skate Canada Bylaws.

Home Organization

The home organization of a registrant is the Skate Canada club or skating school through which he/she registers with Skate Canada. A registrant may participate in programming at more than one club or skating school, but can only have one home organization per registration year. The first organization to enroll a registrant will be considered by Skate Canada as their home organization. 

Skate Canada Number

Every Skate Canada registrant and coach is assigned a unique 10-character Skate Canada number which remains with that person for his/her lifetime. Returning registrants and coaches should reference their original Skate Canada numbers when corresponding with Skate Canada.

Club and Skating School Contact Information

It is important to reference your club or skating school name and Skate Canada number when corresponding with Skate Canada. It is highly recommended that your club or skating school obtains a permanent mailing address such as a post office box. A club or skating school’s contact information can be managed through the Membership Site. Any changes should also be communicated to This email address is being protected from spambots. You need JavaScript enabled to view it. for invoicing purposes.

Skate Canada Contact Information

Contact information for Skate Canada can be found on the Skate Canada website.

Administrator Management

Administrator

A club administrator performs the administrative functions at the club; this includes tasks related to registration, assessment days, and invoicing. A club administrator can be a paid employee of the club and is not necessarily a Skate Canada registrant.

Administrative Access to The Membership Site

Clubs and skating schools can determine who has administrative access to the Membership Site for their organization. Current administrators can grant administrative access to additional individuals by logging into the Membership Site, clicking on Org Management ˃ Organization Administrative Access. Should no individual have administrative access to the Membership Site, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.. 

Registration

Skate Canada’s registration year begins on September 1 and runs until August 31. All registration related tasks are performed via the Membership Site. The Skate Canada Membership Site begins accepting registrations for the upcoming year approximately one to two weeks prior to the start of the new registration year.  Clubs and skating schools will be notified by e-mail of the exact date that registration opens.

Organization Registration

Clubs and skating schools must register their organizations annually through the Membership Site by clicking on Org Management ˃ Organization Membership.

Enrolling Registrants

Clubs and skating schools must register their skaters, officials, board members and on-ice volunteers annually through the Membership Site by clicking on Org Management ˃ Enroll Registrants.

Administrators can also confirm and download registrations for any given year on the Completed Registrations page by following the on-screen instructions.

Home Organization Transfers

A registrant may change his/her home organization after having enrolled with a club or skating school for the current registration year, subject to the provisions of the Skate Canada Home Organization Policy.

All transfer requests can be made to the Member Services Department either by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

Please e-mail the following information for each registrant to This email address is being protected from spambots. You need JavaScript enabled to view it.:

• Full name
• Skate Canada number
• Previous and new home club or skating school

Collection and Privacy of Registrant/Coach Information

Skate Canada understands that privacy is important and we are committed to delivering quality services to everyone by improving and strengthening our privacy program in order to remain a leader in the sports world. 

We have updated our Privacy Policy and developed a Notice of Collection Statement that is to be implemented for the 2017-2018 registration year. The policy describes the way that Skate Canada preserves the privacy of all registrants, coaches, officials, volunteers, employees and any other confidential business information by outlining the obligations and procedures for dealing with personal, privileged and/or confidential information.

For transparency and openness with our registrants, members, and all other stakeholders, a notice of collection must be present wherever private information is collected. The statement reflects existing data sharing practices between clubs, schools, and Skate Canada. 

Actions Required:

• Step 1:

All Skate Canada club board members, skating school administrators, coaches, volunteers and anyone else who is granted access to personal, privileged, and/or confidential information must review and sign the Skate Canada Privacy Policy.  All signed policies must be kept at your skating clubs and skating schools as there is no need to forward to the Ottawa Service Centre. 

To review and sign the policy: Privacy Policy 

• Step 2:

All Skate Canada clubs and skating schools must include the Notice of Collection Statement (Appendix A of the Privacy Policy) to their paper or electronic registration forms (including event registration forms) prior to the 2017-2018 registration season.

For more information or questions regarding the Skate Canada Privacy Policy, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Registration Fees

Club and skating school fees are listed in the Membership Site at point of registration.

Re:Sound and SOCAN Information (Entandem) 

Entandem is a joint venture between Re:Sound and SOCAN, created to simplify the music licensing process.  

Re:Sound and SOCAN are separate organizations that represent different stakeholders in the music recording industry. 

• Re:Sound is the Canadian not-for-profit music licensing company dedicated to obtaining fair compensation for artists and record companies for their performance rights.
• SOCAN (the Society of Composers, Authors and Music Publishers of Canada) is a not-for-profit organization that represents the Canadian performing rights of millions of Canadian and international music creators and publishers.

Skate Canada has negotiated reduced rates for all Skate Canada Clubs and Skating Schools for music use during regular sessions.  Clubs and schools are invoiced directly by Skate Canada through annual registration, which Skate Canada remits to each of these organizations.  Club and skating school fees are listed in the Membership Site at point of registration. 

Additionally, clubs and skating schools must remit fees directly to Entandem through their website at https://www.entandemlicensing.com/ for any additional events, such as ice shows and/or competitions.  All inquiries should be forwarded to Entandem directly at This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone at 1.866.944.6223.   

Reporting Your Organization's Groups

Board of Directors

Once board members are registered, they should be reported to Skate Canada through the Membership Site by clicking on Org Management > Group Management.

Synchro Teams

Synchro teams must be reported to Skate Canada through the Membership Site by clicking on Org Management > Group Management.

Please report only the following information:

• skaters (must be current registrants)
• primary contact of the team (team manager)
• skating category

Insurance Information

Injury Benefit

Skate Canada registrants who are enrolled in the registration year in which they are participating in a Skate Canada program are covered by an injury benefit. All club board members and on-ice volunteers are also covered by this injury benefit as long as they register with Skate Canada. Off-ice volunteers do not have to register and are covered by this injury benefit as long as they do not step on the ice.

Liability Insurance

Only clubs and skating schools that are registered and operate in accordance with Skate Canada rules, that offer only Skate Canada programs and that register all participants (if applicable) are covered by liability insurance.

Important note: Club board members and skating school administrators could be held personally liable should an incident occur if their club or skating school is operating a Skate Canada program with unregistered participants/coaches on the ice. It is the responsibility of the club board and skating school administrators to ensure that all professional coaches are in good standing prior to stepping on the ice. It should also be verified that all registrants have been enrolled with Skate Canada before taking part in any Skate Canada programs offered on club or skating school ice.

Optional Insurance

In addition to mandatory purchasing of liability insurance, Skate Canada clubs and skating school may choose to purchase additional coverage for items not covered by liability insurance. Appropriate links can be found within the Membership Site through Org Management > Insurance Management. Note that different provinces have different additional insurance options:

• British Columbia
• Manitoba
• Quebec
• All other provinces

Insurance FAQs

For answers to frequently asked general insurance questions that are not addressed above, please see our Insurance and Safe Sport FAQ. 

Reporting an Incident

To report any incident to Skate Canada that involves the health and/or safety of program participants, please access the form through the Membership Site.

Assessment Information and Submission

Accessing Registrant’s Assessment Records

Club or school administrators may view personal achievements (e.g., skater assessment records) for currently enrolled Skate Canada registrants via the Membership Site’s Org Management > Completed Registrations page by following the on-screen instructions.

Submitting Assessment Results

Assessment Coordinators who have administrative access can submit assessment results online through the Membership Site by clicking on Org Management > Submit Assessment Results. Assessment results submitted online can be paid by credit card at time of submission or by cheque following the submission. Please do not submit paper assessment summary sheets for assessments that are submitted online as doing so will result in duplicate records and invoices. If the cheque option was chosen for assessment results submitted online, please only send the cheque and make reference to the online submission.

Clubs and skating schools that choose not to submit assessment results online may continue to submit paper Assessment Summary Sheets to Skate Canada along with a club or skating school cheque for total fees. Assessment Summary sheets and assessment codes can be downloaded through the Membership Site's Org Management > Submit Assessment Results.

Note that assessments requiring additional fees (e.g., challenge assessments), or assessments taken by coaches, cannot be submitted through the online assessment entry tool. For these assessments, please submit paper assessment summary sheets by mail.

Assessment Fee Information

Assessment fee information can be found on the Membership Site through Org Management > Submit Assessment Results or in the STAR Assessments and STARSkate Tests rules.

Invoicing

Invoices are sent electronically to clubs and skating schools on a monthly basis for all registrations completed within the previous month.

Club and skating schools can review the registrants associated with each invoice, once received, through the Membership Site by clicking on Org Management > Registrant Listings by Invoice.

Refund Policy

The Refund Policy can be found on the Membership Site.

Coaches

Coaches must be registered and in good standing in order to instruct Skate Canada club or skating school programming. Details can be found in the Professional Coach Membership Procedure.

Clubs and skating schools must confirm whether a coach is registered in good standing through the Membership Site's coach directory found under Coach Eligibility.

Coaches Who Wish to Compete

In order for a registered coach to compete, he/she must also be enrolled as a registrant with Skate Canada through a club or skating school as per Competitions rule.

Note that a registered Skate Canada Professional Coach is eligible to skate and try Skate Canada assessments without having to register as a registrant.

Clubs and skating schools can request to have a coach added to their list of available registrants by contacting This email address is being protected from spambots. You need JavaScript enabled to view it..

Coaches Who Wish to Serve on a Club's Board of Directors

In order for a registered coach to serve on a club board, he/she does NOT need to be enrolled as a registrant with Skate Canada.

Note that ALL club board members must be reported to Skate Canada (see Reporting Your Organization's Groups).

Coaches Who Wish to Officiate

In order for a registered coach to officiate, he/she does NOT need to be enrolled as a registrant with Skate Canada.

Purchasing Skate Canada Program Material

Program material can be purchased through the online store within the Membership Site.  Access to the online store is available to coaches and club/skating school administrators. Payment options are listed within the online store.

Questions regarding orders can be directed to This email address is being protected from spambots. You need JavaScript enabled to view it. or 1-888-747-2372 (select the "online store orders" option when prompted).